Community survey

The City of Maple Grove is contracting with the National Research Center, which was recently acquired by Polco, as the consultant to design and administer the 2022 community survey. The city has used this firm for the past three surveys -- 2008, 2013, 2016. 

The primary goal of the survey is to assess the attitudes and opinions of residents by:

  • Evaluating city programs and services
  • Determining general perceptions of the quality of life in Maple Grove
  • Identifying issues facing the community
  • Identifying demographic changes in the city
  • Setting benchmarks for future surveys

A mail survey is conducted of randomly selected Maple Grove households. For the 2022 process, a total of 4,800 households are invited to participate with online and online/paper options. In addition, residents age 18 or over, who are not participating in the random mail survey, have the opportunity to complete an “open” community survey that is online only. 

The questions for the open survey are exactly the same as the random sample mail survey. However, the responses for the mailed survey and open survey are tracked separately. Responses for both surveys are confidential and anonymous.

Both the mail and online survey are closed and had a deadline for completion of May 20, 2022, at 11:59 p.m.

Timeline

2021: The Maple Grove City Council directs city staff to make preparations for a community survey to be conducted in spring 2022.

April 4: City Council approves survey questions, and Polco provided notice to proceed with survey process.

April 8: Data collection begins for random sample survey.

May 6: Open participation survey begins.

May 20: Data collection for both surveys ends.

June 20: Survey report delivered to the City Council.