How will I know that my payment has been accepted?

After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for an electronic check. You will also receive a confirmation email after your transaction is submitted.

If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment. You may need to contact Utility Billing in order to pay again.

Show All Answers

1. How do I access the MG Bill Pay system?
2. How does MG Bill Pay work?
3. What forms of payment can I use with MG Bill Pay?
4. Are there any fees for paying online?
5. What are some of the benefits of receiving and paying my bill with MG Bill Pay?
6. What information do I need to sign up for MG Bill Pay?
7. Which bills can I pay online?
8. Do I need to register to pay a bill?
9. What are the benefits of registering with MG Bill Pay?
10. Why do I have to enter an email address to make a payment?
11. If I don’t have email can I still process an electronic payment?
12. How do I change my account information?
13. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
14. Will I receive a confirmation email that my bill has been paid?
15. I forgot my password. How do I find it?
16. Can more than one person pay bills online for the same account?
17. Can I still send in a paper check?
18. How will I know that my payment has been accepted?
19. Can I use more than one payment method per transaction?
20. How long does it take for a credit card transaction to process if I pay online?
21. How long does it take for an electronic check/EFT (electronic funds transfer) transaction to process if I pay online?
22. Why did I get a paperless registration email?
23. Do I need to notify my bank or change bank accounts?
24. What information do I need to make a payment?
25. When can I pay?
26. Can I use a debit card to pay my bill?
27. How can I tell if my payment has been posted?
28. Will I have online access to my account?
29. What is Auto Pay?
30. Can I cancel Auto Pay?
31. What are scheduled payments?
32. How do I contact Utility Billing customer service?