How is the sewer charge on my water bill calculated?

Sewer charges are based upon water usage during the winter months. To calculate sewer use, the city reads your water meter during the winter months to determine a quarterly average. This is beneficial for our customers because water use is substantially less in the winter. However, if a customer's current actual water use is less than the winter average, then the sewer charge is based on actual water use.

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1. How can I pay my water bill?
2. What are the current water rates in Maple Grove?
3. How is the sewer charge on my water bill calculated?
4. How do I let utility billing staff know I am moving and need to start or stop service?
5. When I move out of my house does the city turn off the water?
6. How can I change the name on a water bill?
7. I just bought a house in Maple Grove and received an outstanding water bill. Do I have to pay this bill if I didn’t use the water?
8. Why is my water bill so high?
9. Why was my water bill "estimated"?
10. How do I contact utility billing customer service?